In order to return an order, go to the “My Account” section on SevenichGems website. Login using registered email id and password and then
Select the order you wish to return/replace.

Please shop with confidence. If you are unhappy for any reason please contact us within 7 days and return the item. We will issue a full refund no questions asked.
The item you wish to return must be eligible for return; Once return is received, In accordance with Return Policy. The refund will be issued to your account.

We ship items daily Mon – Fri, excluding holidays.

Items are shipped in the order received, and due to high volume may take 2-4 days to process, excluding weekends. If you need the order rushed please upgrade shipping at checkout as we ship those first. Priority and Express orders must be received by 12 PM PST to be processed within the next business day.

Yes, we do worldwide shipping as we accept orders across the globe.

In the event that the cost for shipping international order is higher than the actual shipping paid, we will contact you requesting to pay any difference in amount. We reserve the right to hold the order until the difference is paid or cancel the order if no communication is received from the buyer within 24 – 48 hrs.

Yes, we also deal in wholesale/custom orders. You can contact us or send queries on care@sevenichgems.com